Where is my GlowMas?
Paste the tracking number from your shipping email below. Tracking usually starts updating 3 to 5 days after your parcel leaves the warehouse.
Opens the carrier tracking page in a new tab.
What happens after you order
Day 0 — order placed
You get an order confirmation by email straight away.
Day 1–3 — dispatched
Your kit is packed and handed to the carrier. Tracking link emailed.
Day 4–9 — in transit
The parcel is on its way. Scans can be quiet for a few days — that is normal.
Day 14–20 — at your door
Delivered. If day 20 passes with no parcel, message us and we sort it out.
Tracking stuck? We'll chase it for you.
If your tracking hasn't moved in more than 7 days, send us your order number and we will open a case with the carrier ourselves.